Marketplace Manual

Learn all about Bravon Marketplace 

admin portal user portal

Admin Portal

How to Create Products

Marketplace -> Products -> + Add Product
Attention to the following Steps:
Step 1:

Translations: For Name, Description and Summary of the products, you must provide the translation to the languages available on the organization.
Category: Select the category of the product. This will be used on the marketplace filters.
Product Type: Select the type of the product. This will be seen on the top tabs of the marketplace, in order to distinguish the type of products.
Digital product: Digital products will have no shipment since they're not physical products. Instead, they will be delivered by email.
SKU: Stock keeping unit is a number to differentiate and track inventory. Apply your product's SKU to easily manage the orders and stock.
Publish: When selected, the product will be published on marketplace and be visible to all end-users.
Highlight: Select this checkbox if you want the product to appear on the highlighted products' block.

Step 2:

In this step you have the products variations. For each product variation you should pay attention to the following steps:
Price: Insert the price of the product variation. VAT not included.
Promo Price: If you don't want to apply a promotion price, leave this field empty.
Min Stock: Minimum limit that will warn the users that the stock is low, on the product page.
Average days to replacement: Warn your users of the average number of days that the product may be available again.
Availability Forecast: Date that the product may be available.
Commissionable checkbox: When selected, the product will give you commissions when it's sold.
Warehouse location: Insert the warehouse location so you can find it easily when its sold. You can see this detail on your order's invoice.

Add Attribute:
Per product, you can add several attributes. Select the type of attribute (from the list of attributes that were settled to that organization).

Step 3:

Set the SEO information to improve the SEO of the product on the search engines.

Manage Stock

Marketplace -> Stocks
On the stocks list page, you will have a table with all the products and variations, with their stock status and the number of stock. 
On top of the page, you will find a button "Download CSV" so you can download a CSV file with this list.
By clicking on one entry of the table, it will open a popup so you can edit the stock amount.

Manage Orders

Marketplace -> Orders
On the orders list page, you will have a table with all the orders made on marketplace. You can easily download the invoice and see the status of each order. In these table you have the following options:

View order
In this page you will have the details of the order, where you can:

Change status
Change the status of an order, easily, by clicking on Actions -> Edit status

On the top of the page, you will find a button "Export Excel" where you can download an excel with the order's list.

Create order
By clicking on the "make an order" button, you will be able to create an order for another user. Here you will need to define:

Once you place the order, the user will receive an email to confirm the order and add the payment method.

Refund order
By clicking on the "refund" button, on the detailed page of the order, you will be able to refund the user ​partially or totally. You will then find the following popup:

You can either choose to refund by the quantity of products (select which products you want to refund) or choose to refund a manual value (not related to specific products). On the second option, this will not have impact on your VA amount. If you refund per product, you will loose the VA's that you've earned with that product.

User Portal

Buy a Product

Marketplace -> Select a product
When you open a product, you can see all the details of the product, like variations and the stock. Select the quantity and you have two options:
Buy now: to go directly to cart and proceed to the product's checkout.
Add to cart: to add the product to the cart. You can go to your cart, see all the products you've added and proceed to checkout.

Checkout

Step 1:

Step 2:

Step 3:

See orders

Click on your profile picture (top right corner) -> My orders
You can see all the orders you've made in a list, and you can easily check the order' status and download the invoice.
If you click on an list entry, you can see the order's details page where you can send a refund request if you need.